Policy PC 42-909

While S.M.M.C. adheres to all state policies in reference to treatment protocols associated with varying levels of patient care, we also maintain our own set of treatment plans and protocols.

In the event an employee encounters an instance where S.M.M.C. and State regulations differ, the employee shall immediately panic, stop all patient care, and locate a nearby corner to cry in until further instruction is provided.

Policy UP 17-124

Only S.M.M.C. approved apparel is to be worn while on hospital grounds.

If an employee is present on S.M.M.C. property for any reason whatsoever (including work, visiting hours, personal errands, waiting for the bus, emotional breakdowns, or accidental trespassing), that employee shall remain in full S.M.M.C. approved attire.

Approved apparel includes but is not limited to:

• Shirts
• Jackets
• Pants
• Shorts
• Socks
• Underwear
• Footwear
• Approved morale accessories

Employees found wearing non-approved apparel may be subject to:

• Final written warning
• Payroll deductions
• Public disappointment
• Mandatory meeting with Scheduling

Policy EP 24-862

Eating or drinking while on S.M.M.C. property is strictly prohibited.

Due to insurance liability concerns, allergen exposure risks, and unnecessary employee joy, staff members shall not consume or possess food or beverage items anywhere on hospital property.

This includes:

• Break rooms
• Personal vehicles
• Parking lots
• Hallways
• Stairwells
• Emotional support snacks

Employees found in violation may be required to complete an online learning module titled:

“Hydration: A Privilege, Not A Right”

Policy HR 11-420

Employees are encouraged to maintain a positive attitude while on duty.

Visible signs of burnout, emotional fatigue, existential dread, sarcasm, or eye twitching may negatively impact patient satisfaction metrics.

Employees displaying poor morale may be enrolled in mandatory resilience coaching and assigned additional open shifts to improve team engagement.

Policy IT 66-404

Employees experiencing technical difficulties are encouraged to submit a Help Desk ticket.

Current average response time for Help Desk requests is estimated between 4-6 business months.

Employees may attempt the following troubleshooting steps:

1. Restart the computer
2. Restart the employee
3. Lower expectations