Synthetic Medic · Song lyrics

I.T. Is Aware

Genre: Scandinavian Disco
Released: August 21, 2026
Length: 3:17

The words

Lyrics

Verse 1

Clocked in, badge won't scan Looks like I'm locked out again Open up another ticket "Try restarting it," my friend Printer says it's out of ink Charts refuse to load again Every screen is frozen solid What a lovely start it's been

Pre-Chorus

Hold music in my headphones Number forty-two in line Every problem's high priority One ticket at a time

Chorus

I.T. is aware They know it's there Your ticket's floating somewhere through the air I.T. is aware They really care They'll get right back to you Eventually They swear

Verse 2

Label printer speaks in code EKG won't upload Pyxis says, Access Denied Should've known before I tried Phone says, Unexpected Error Now it's, Unexpected Error Two The email said it fixed the problem Guess that wasn't true

Pre-Chorus

We've rebooted seventeen times Cleared the cache and crossed our hearts Every answer buys five minutes Then the whole thing falls apart

Chorus 2

I.T. is aware That's what they always say Another ticket every single freakin' day I.T. is aware Don't lose hope Your issue's been Escalated Or so they say

Bridge

I don't need perfection I just need "Print" to print I don't need innovation I just need to log in User Locked Out

Chorus 3

I.T. is aware Don't call again They've got a temporary patch in play I.T. is aware Case closed... amen One more little fix One more Broken thing

About this song

There are certain phrases every healthcare worker eventually learns to recognize.

“I.T. is aware.”

That's good.

Awareness is the first step.

Unfortunately, the printer is still broken.

“I.T. Is Aware” is about the daily relationship between modern healthcare and the enormous pile of technology required to make it function.

Badge readers.

Charting systems.

Label printers.

Medication cabinets.

Phones.

Uploads.

Passwords.

And approximately seventeen different systems capable of informing you that your access has been denied.

When one of them breaks, the ritual begins.

Restart it.

Clear the cache.

Restart it again.

Open a ticket.

Wait.

Eventually, someone delivers the reassuring news:

I.T. is aware.

This isn't really a song about blaming the people answering those tickets.

They're usually buried under their own mountain of problems, trying to keep an absurd number of interconnected systems functioning for an equally absurd number of increasingly frustrated people.

It's about the experience on the other end: when the tool required to do your job stops working and the only available treatment plan is patience.

Maybe there's a temporary patch.

Maybe the issue gets escalated.

Maybe it mysteriously fixes itself.

Maybe tomorrow you'll open another ticket.

But don't worry.

I.T. is aware.

They'll fix it.

Eventually.

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